Tata Steel, even though it’s 118 years old, is now moving like a fast delivery startup. Their CIO, Jayanta Banerjee, says they aim to be like Zepto, Zomato, or Blinkit—but for steel. They can’t deliver in ten minutes, but thanks to their digital platform called Aashiyana, they can now do it in just 72 hours, cutting delivery time from a full week. It’s a bold shift in mindset for a traditional company.
Powered by AI and huge data
Tata Steel now runs over 600 AI tools, using 11.2 petabytes of data to monitor raw materials to final delivery. Over the past five or six years, they have built more than 550 AI models to improve their overall efficiency. Their generative AI tools also help with smart insights, chat interfaces, and solving complex problems.
Smarter supply chain – faster orders
Using AI-powered digital tools, Tata Steel has mapped its entire operations. This gives it real-time visibility to confirm and track orders more quickly. They also introduced paperless imports using electronic bills of lading—used for coal imports for the first time—reducing paperwork and speeding up global trade.
Real-time monitoring and less downtime
AI systems now monitor machines and safety very closely. Rolling mills use machine vision and sensor data to detect faults early, reducing unexpected downtime by up to 15–20%. AI also alerts the team to safety risks like missing gear or spills on the shop floor.
Fresh tech meets global reach
Tata Steel produces around 35 million tonnes of steel every year and operates in India, the UK, the Netherlands, and Thailand. This gives the company a strong global presence for AI-led deliveries. In the UK, it recently received £7 million to develop low-carbon steel using AI. Its DigECA platform also allows small and medium businesses to order steel directly, with full visibility, financing, and support.
Competitors racing too
Tata Steel is not alone in using technology. Global competitors like ArcelorMittal are also using AI, digital twins, smart logistics, and predictive analytics to improve deliveries and cut costs. However, Tata’s large presence in India, wide AI network, and fast digital platforms give it an edge in agility and customer satisfaction.
Why this matters now
In today’s changing world—with trade issues, rising costs, and fast customer demands—speed and clarity are more important than ever. Tata Steel’s use of AI, deep tech, and digital systems is helping it reduce delivery times to just three days, improve quality, reduce waste, increase safety, and offer better service. It proves that even a 100-year-old company can move fast and lead in the modern age.
