Kunal Kamra, the outspoken comedian and social commentator, has recently renewed his criticism of Bhavish Aggarwal, co-founder and CEO of Ola Electric, highlighting ongoing customer dissatisfaction with Ola Electric’s bike quality and service inefficiencies. Kamra’s latest tweet marks one year since his initial public callout, accusing the company of failing to address persistent issues despite benefiting from government subsidies aimed at promoting electric mobility in India.
He lamented that existing customers remain “helpless” while newer customers continue to be misled, thus calling out flaws in regulatory systems that allow a well-funded startup to escape accountability.
It’s been a year since I tweeted at the shameless @bhash about the poor quality & inefficient services of OLA bikes. Nothing has changed. Existing customers are still helpless & he continues to scam newer customers,
— Kunal Kamra (@kunalkamra88) October 7, 2025
While he enjoys government subsidies. Shame on our systems that…
Revisiting Last Year’s Tweet
Around October 2024, Kamra had first publicly criticized Bhavish Aggarwal regarding the poor quality and unreliability of Ola Electric scooters. He highlighted several issues such as long repair times, difficulties in getting warranty services, delays in spare parts availability, and erratic customer support experiences. That tweet sparked a significant debate online, drawing attention to challenges in India’s rapidly growing EV market, especially around after-sales service.
Do indian consumers have a voice?
— Kunal Kamra (@kunalkamra88) October 6, 2024
Do they deserve this?
Two wheelers are many daily wage workers lifeline…@nitin_gadkari is this how Indians will get to using EV’s? @jagograhakjago any word?
Anyone who has an issue with OLA electric leave your story below tagging all… https://t.co/G2zdIs15wh pic.twitter.com/EhJmAzhCmt
Bhavish Replied over his tweet last year:
Since you care so much @kunalkamra88, come and help us out! I’ll even pay more than you earned for this paid tweet or from your failed comedy career.
— Bhavish Aggarwal (@bhash) October 6, 2024
Or else sit quiet and let us focus on fixing the issues for the real customers. We’re expanding service network fast and backlogs… https://t.co/ZQ4nmqjx5q
Despite reassurances and promises from Ola Electric leadership, Kamra’s latest comments indicate he believes there has been little meaningful progress in customer experience or quality assurance.
About Ola Electric: Current Developments
Ola’s Electric segment has been a trailblazer in India’s transition to electric two-wheelers. The company’s flagship electric scooters—the S1 and S1 Pro—have been well-received for their sleek design, impressive range (up to 181 km per charge), and tech features like smartphone connectivity and over-the-air updates. Ola’s efforts also include:
- Expansion of its manufacturing hub at Krishnagiri, Tamil Nadu, designed to ramp up production capacity to approximately 1 million EVs annually by 2026.
- Investment in battery innovation, including battery management systems and exploration into solid-state technology.
- Deployment of ultra-fast charging networks called “Ola Hypercharge,” supporting electric vehicle adoption.
- Strategic diversification into electric three-wheelers and commercial vehicles targeting last-mile delivery and public transport sectors.
Despite these advances, the company continues to face teething troubles visible in customer feedback, related mostly to maintenance, network coverage for charging infrastructure, and post-sales service.
Read this: Ather Energy Climbs to Third Spot in September as Ola Electrc’s Share Declines Further
Understanding Kamra’s Criticism
Kamra’s critique primarily focuses on:
- Quality and Reliability: Complaints about defective scooters, battery issues, and inconsistent performance.
- Customer Service: Long wait times for repairs, replacements, and warranty claims that leave customers stranded.
- Transparency and Accountability: Perceived gaps between Ola Electrc’s public commitments and on-ground realities, especially given the large government subsidies backing the startup.
- Regulatory Oversight: Kamra questions why a heavily subsidized, high-profile company is not held to stronger accountability standards.
Context: India’s EV Market Challenges
India’s electric vehicle industry is one of the fastest growing but still nascent and fragmented sectors. Despite government incentives under the FAME (Faster Adoption and Manufacturing of Electric Vehicles) schemes, challenges remain around product reliability, network adequacy, financing options for buyers, and skilled service personnel. Ola Electric’s experience epitomizes these growing pains common across emerging EV manufacturers in the country.
Read this: No Need for China as Ola Develops Fully Made-in-India Ecosystem for EVs, Says Bhavish Aggarwal
Summary:
Kunal Kamra’s tweet renewing his criticism of Ola Electric underscores ongoing tensions between ambitious EV startups and their customers’ lived realities. While Ola Electric pushes forward with scale, product innovation, and pioneering infrastructure investments, customer grievances highlight the critical area of post-sales quality and service. Kamra’s call for accountability reflects wider demands for ensuring government-supported EV firms deliver dependable products and robust support—key to cementing India’s green mobility future beyond subsidies and hype
